This privacy policy (“Privacy Policy”) governs the processing of your personal data in connection with your use of our Website (the “Website”) and the services associated with it (collectively referred to as the “Services”). This processing is carried out by Levaco NV as the data controller, with its registered office at Santvoortbeeklaan 25, 2100 Antwerp (“we”, “us”), registered in the Crossroads Bank for Enterprises (KBO) under number 0406.498.888, in accordance with the applicable legislation on the protection of personal data.
By using our website or services, you agree that you have read this Privacy Policy carefully and that you accept it without reservation. We reserve the right to amend the Privacy Policy from time to time at our discretion. Any such amendments will be communicated via the Website.
‘Cookies’ or similar technologies may be used as part of the website or the services. Cookies are text files placed on a device’s hard drive, which contain certain information, including, in some cases, personal data. For more information regarding the use of cookies, please refer to our cookie policy.
This Privacy Policy was last updated on 05/05/2026.
What data we process and why
When you use the website and/or services, we process personal data relating to you:
- When? Use of Services, use of Website
- Which data? Identification data
- Why (purpose)? Processing of request
- Legal basis? Legitimate interest
- When? Contacting us, subscribing to the newsletter
- Which? Identification data
- Why (purpose)? Sending related information and updates
- Legal basis? Consent
- When? Applying for a job
- Which? Identification details, CV and cover letter
- Why (purpose)? Recruitment process
- Legal basis? Consent
In principle, we obtain the personal data mentioned above directly from you. In addition to the above, we may also process your personal data:
- To provide you with information about the products and services you request in a personalised and efficient manner, whether via the website, email, telephone or social media channels.
- To process your personal data so that we can provide a proper service.
- For direct marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertisements from us or our selected partners. We will ask for your consent for this.
- To carry out statistical analyses to improve our Website and/or Services, or to develop new products or services.
- To provide to a financial institution or payment service provider, to enable your bank and the payment service provider to fulfil their obligations.
- To transfer to the police or judicial authorities as evidence of possible criminal offences or if there are reasonable grounds to suspect an unlawful act or criminal offence committed through your registration with or use of the Website or the Services.
- In the context of a potential merger with, acquisition of or by, or demerger by a third party, even if that third party is located outside the EEA.
If and when your registration on the Website or use of the Website or Services may be regarded as (a) a breach of the terms and conditions or property rights, (b) a threat to the security or integrity of our services, (c) a risk to the Website or Services or systems of ours or our subcontractors due to viruses, Trojan horses, spyware, malware, or any other form of malicious code, or (d) is in any way illegal or unlawful, discriminatory or offensive, we may process your data in the interests of ourselves, our partners or third parties.
Do we share your data
- We may use external processors to provide you with the best possible website experience. We ensure that third-party processors may only process your personal data on our behalf and in accordance with our written instructions.
- We do not send your personal data to third parties in an identifiable form unless this is necessary to provide the services, and without your explicit consent.
- We may transfer anonymised data to other organisations that may use this data to improve products and services and to organise the marketing, presentation and sale of tailored products and services.
Where do we process data
- We and our external processors will only process your identifiable personal data within the European Economic Area.
- We may transfer your anonymised data to organisations outside the European Economic Area. If such a transfer takes place, we will ensure that appropriate safeguards are in place to guarantee the security and integrity of your personal data, and that all rights relating to personal data that you may enjoy under applicable law are guaranteed.
How we process data
- We will do our utmost to process only the personal data necessary to achieve the purposes set out in this policy. We will process your personal data in a lawful and transparent manner. We will also do our utmost to keep your personal data accurate and up to date.
- Your personal data will only be processed until you withdraw your consent to its processing. Withdrawing your consent may mean that you are no longer able to use the website services in whole or in part. If you have registered on our website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents this.
- We will take appropriate technical and organisational measures to keep your personal data secure against unauthorised access or theft and against accidental loss, manipulation or destruction. Access by our staff or the staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations.
Your rights regarding personal data
- You have the right to request access to all personal data we process about you. However, requests for access that are clearly made with the intention of causing nuisance or harm to us will not be processed.
- You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our website, you can correct much of this data yourself via your profile. If such a request is submitted, you must also include evidence with your request that the personal data for which correction is requested is incorrect.
- You have the right to withdraw your previously given consent to the processing of your personal data. You can do this by sending an email to sales@levaco.be
- Instead of erasure, you may also ask us to restrict the processing of your personal data if (a) you contest the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer necessary for the stated purposes, but you require it to defend yourself in legal proceedings.
- You have the right to object to the processing of data if you can demonstrate that there are serious and legitimate grounds relating to particular circumstances which justify such an objection. However, if the intended processing is classified as direct marketing, you have the right to object to such processing free of charge and without justification.
- Where your personal data is processed on the basis of consent or a contract and the processing is carried out by automated means, you may receive the personal data you have provided in a structured format.
- If you wish to submit a request to exercise one or more of the rights mentioned above, please send an email to sales@levaco.be. This request must clearly state which right you wish to exercise and why. It must also be dated and signed and accompanied by a digitally scanned copy of your identity card. If the request is found to be justified, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
- If you have a problem with the processing of your personal data by us, you can always contact us. If you remain dissatisfied with our response, you may lodge a complaint with the competent data protection authority, the Belgian Privacy Commission.
